Privacy Policy

1. Introduction

NDIS Accountant (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and other relevant laws.

2. Collection of Personal Information

We collect personal information to provide you with our accounting services, particularly in relation to the National Disability Insurance Scheme (NDIS). The types of personal information we may collect include, but are not limited to:

  • Name
  • Contact details (address, email, phone number)
  • Date of birth
  • NDIS participant number
  • Financial information (income, expenses, bank details)
  • Details of your NDIS plan and goals
  • Information about your disability or support needs

3. How We Collect Personal Information

We collect personal information in several ways, including:

  • Directly from you when you provide it to us via phone, email, or online forms.
  • Through our website when you fill out contact forms or register for services.
  • From third parties, such as NDIS providers or plan managers, with your consent.
  • During face-to-face meetings or consultations.

4. Use of Personal Information

We use your personal information for the following purposes:

  • To provide you with NDIS accounting and related services.
  • To manage and administer your NDIS funding and financial records.
  • To communicate with you regarding your NDIS plan and services.
  • To comply with legal and regulatory obligations.
  • To improve our services and customer experience.

5. Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

  • To NDIS providers and plan managers as required to deliver our services.
  • To our employees, contractors, and service providers who need the information to perform their duties.
  • To comply with legal obligations or in response to legal processes.
  • With your consent or as otherwise permitted by law.

We do not sell or rent your personal information to third parties for marketing purposes.

6. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. These steps include:

  • Using secure servers and encryption for online data transmission.
  • Restricting access to personal information to authorised personnel.
  • Regularly reviewing and updating our security practices and procedures.

7. Access to and Correction of Personal Information

You have the right to access and correct your personal information held by us. To request access or to make a correction, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.

8. Cookies and Website Usage

Our website may use cookies to enhance your user experience. Cookies are small files stored on your device that help us understand how you use our website and improve its functionality. You can disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website. Your continued use of our services after any changes indicates your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:

NDIS Accountant